When a PayCafe merchant adds a product/service, our team goes to work reviewing the product/service as it relates to credit card brand compliance, legal, and other aspects. Depending on the product or item, it typically takes 1 - 3 Business days for products or items to be approved. The merchant will be notified by email.
Depending on the product or service, PayCafe may require the merchant to adhere to certain conditions prior to approval. If a product or item has conditions, conditions will be sent to the merchant by email.
If you have questions regarding our reviewal process, please submit a support ticket through the merchant portal at https://merchant.paycafe.com/login
We also welcome feedback from our merchants. Please send us your suggestions at firstname.lastname@example.org .