Below are instructions on how to add a new order in merchant portal.
Step 1: Log into Merchant Portal www.paycafe.com/login/
Step 2: To the left is our Dashboard sidebar, click ORDERS
Step 3: From the ORDERS section, click on CREATE NEW ORDER
Step 4: Fill in the applicable fields and then check the applicable checkboxes
Sidenote: Only one email address can be associated with a customer at a time.
Step 5: Click on SAVE order
If you need assistance with creating a new order, please submit a support ticket through merchant portal at www.paycafe.com/login/