Voiding a Create Card Transaction
PayCafe supports "reversals," and therefore, voiding a transaction will generally remove the temporary pending authorization on the customer's credit card within 1 business day. Some credit card issuing banks will take 2 to 3 days to remove the pending charge.
If you have questions regarding voiding a transaction, please submit a support ticket through the merchant portal at https://merchant.paycafe.com/login.
We also welcome feedback from our merchants. Please send us your suggestions at email@example.com .